Setup guide

How to connect Salesdash to ChatGPT or Claude

Enable MCP in Salesdash, choose your access settings, and follow the instructions for your AI platform.

Learn about capabilities and permissions →

Last updated October 2026

Before you start

You'll need access to Salesdash's MCP integration settings and a ChatGPT or Claude account that supports the required connection. Your AI workspace may require an administrator to add or approve the integration.

Part one

Enable MCP in Salesdash

Seven steps to turn on the connection and decide what it can do. You'll finish with an MCP URL to paste into your AI platform.

1

Open your profile menu

Click your profile icon in the upper-right corner of Salesdash to open the profile menu.

2

Select Integrations

Choose Integrations from the profile menu.

3

Open the Automation tab

On the Integrations page, open the Automation tab and find the MCP integration card.

4

Click Connect MCP

On the MCP card, click Connect MCP and review the access settings.

Integrations → Automation tab, with the MCP card and Connect MCP button. Click to expand.
5

Choose what the connection can do

  • Read-only — leave Write and Delete unchecked. The AI can look up records you can already see.
  • MCP Write Access — the AI can create and update records.
  • MCP Delete Access — the AI can delete records.
Salesdash role permissions still apply. Enabling MCP does not expand which records a user can view or change.
Configure MCP Settings modal with the Write Access and Delete Access checkboxes. Click to expand.
6

Save Changes and confirm

Click Save Changes and confirm the card shows Connected.

Salesdash is now configured for MCP. You still need to add the connection in ChatGPT or Claude.
7

Copy your MCP URL

Copy your MCP URL from the card to paste into your AI platform. Use the exact URL shown in your own account.

To change these access settings later, select Manage MCP Settings on the MCP card.

What each setting does

Three access states, no surprises.

Every setting is deliberate. Here is exactly what the AI can do in each state — and what it never can.

Both unchecked

Read-only

The AI can look up records you can already see. Nothing is created, changed, or removed.

Write Access on

Write access

The AI can create or update records. It does not allow deleting.

Delete Access on

Delete access

The AI can delete records. Enable this only for users you trust to delete CRM data.

Your Salesdash role permissions still apply. MCP never expands what a user can view or change.
Edit Role → AI / MCP permission group with MCP Read, Write and Delete toggles. Click to expand.

Part two

Choose your AI platform

ChatGPT

Add the Salesdash connection using the MCP URL you copied.

1

Where to add the Salesdash connection

2

Where to paste the MCP URL

3

How to complete Salesdash authentication

4

How to enable or select Salesdash in a conversation

5

How to test the connection

Detailed step-by-step instructions and screenshots for this platform are publishing soon. In the meantime, open your AI platform's connector settings and paste the MCP URL you copied from Salesdash.

Part three

Test your connection

Run this read-only test after finishing the steps for your platform. It only looks up records — nothing is changed or deleted.

Example read-only prompt
Use Salesdash to show me up to five accounts I have permission to view.

Expected result

ChatGPT or Claude should use the Salesdash connection to retrieve accessible account information. If no records are returned, check whether your account has access to any matching records.

Help

Troubleshooting

Contact your Salesdash administrator or Salesdash support to confirm your access.

Check whether your AI plan and workspace allow custom connections. Your workspace administrator may need to add or approve Salesdash.

Confirm that you can view the record in Salesdash and that the Salesdash connection is enabled for the conversation.

Both the connection's write settings and your Salesdash role must allow the action. The action must also be supported by the connector.

The Connected status confirms the Salesdash configuration. Complete the instructions for adding Salesdash in ChatGPT or Claude.

Still need help?

Reach a responsive, human support team that knows the freight industry. We'll help you get connected.

Email sales@salesdashcrm.com